Catalog of works
What is Clone Gallery?
Clone Gallery is the registered trademark of the company Clone Technology, created in France in 2023. Clone Gallery designs, manufactures and markets reproductions of paintings on canvas, framed or not, thanks to its 3D modeling and printing technology resulting from a year of R&D.
Are the products sold comparable to real paintings?
We have developed a unique methodology to reproduce paintings using 3D printing. Each painting is printed with oil on a cotton and linen canvas, recreating the texture, relief and color effects of the painting. Based on very high resolution images, we guarantee a rendering as close as possible to the original work.
These 3D prints are then varnished by hand and then mounted on a frame. A professional framing service is also offered with your purchase.
Can I have my painting framed by Clone Gallery?
We have tested and selected the best suppliers of baguettes in Europe, in order to offer you a selection of high-end frames when you order. Clone Gallery has its own framing workshop, where each piece is handmade and checked before final assembly.
We are convinced that framing is an integral part of the final rendering of a painting, we are therefore at your disposal to discuss and assist you in choosing the frame that will best meet your expectations.
Is it legal to reproduce the works available in the Clone Gallery catalog?
We do not sell original works. Our catalog consists of works by artists whose rights belong to the public domain and can therefore be reproduced in compliance with the moral rights of the artist (see 70 years after the death of the artist; Articles L121-1 to L123-12 of the Intellectual Property Code).
Are the tables made in advance?
The production of each painting begins as soon as the order is validated, making each work absolutely unique. Each canvas is numbered and created specifically for you.
What should I do if I want to order a reproduction of a work that is not yet in the catalogue?
The Clone Gallery catalog is growing every day, but you can request a specific painting via our contact form. After checking the copyright and a feasibility study, we will get back to you within 48 hours with a quote.
Do you offer any advice on choosing a painting?
Yes, our team is at your disposal to advise you and help you choose the painting that best suits your tastes and your interior. Go to the contact area of our site.
Delivery
What are the delivery times?
The production of your painting will be initiated upon payment of your order. Your painting will be delivered within a maximum of 30 days.
How do I know where my order is?
You will be informed by email at each key stage of your order, from the making of your painting to its shipping and delivery. As soon as it is shipped, a tracking number will be sent to you by email. This number will allow you to follow the progress of your package in real time on the website of our delivery service provider (DHL, UPS, or La Poste). We recommend that you regularly check your mailbox to follow the progress of your order.
Do you ship internationally?
No, Clone Gallery paintings are currently only available for delivery in France.
Are there any delivery charges?
Delivery costs are free when you place your order.
Returns and Refunds Policy
What is your return and refund policy?
If you are not satisfied with your purchase, you can return it within 14 days of receipt. To initiate a return and request a refund, please contact our customer service at contact@clone-gallery.com . You will receive a form to complete to provide us with the necessary details. We will process your request as soon as possible.
How to contact support?
We would be very happy to answer any request or question you may have. To contact our support, please send us an email at the following address: contact@clone-gallery.com . We promise to process your request as soon as possible and provide you with any assistance necessary.
Payments
Is it possible to make a purchase directly at a Clone Gallery exhibition venue?
Purchases are made online only through our website. However, we would be happy to reserve and hold your selected artwork if you would like to view it before finalising your purchase. Please do not hesitate to contact us to arrange a viewing or for more information on the artworks available.
What payment methods are accepted?
Payment for your order is made via our secure payment provider. We accept payments by cards, Visa, Mastercard, Paypal and bank transfer.
How to order a painting from Clone Gallery?
- View product sheet: Select the product you wish to purchase by accessing its presentation sheet. Choose the format and framing options if available. Then click on Add to cart to reserve the item.
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Cart: Go to your cart to review selected items. You can adjust quantities or remove items if necessary.
- Choice of delivery method: Select your preferred delivery method. You will be able to modify the items in your order by clicking on the link provided for this purpose.
- Summary and Payment: On this screen, review your order details, including items, quantities, shipping method, and total to pay. Choose your payment method.
- Finalizing the order: Validate and pay for your order. The contract is concluded once your payment is confirmed by the bank.
- Confirmation: You will receive an email confirming your order within minutes.
Is my payment information secure?
Yes, your payment information is completely secure. We use Shopify, a payment platform known for its robust security measures. All transactions are protected by SSL (Secure Sockets Layer) encryption, ensuring that your personal and financial information is treated confidentially and securely. Shopify adheres to the highest security standards, which ensures that your payment information is protected from unauthorized access, so you can shop with confidence.
Is my personal data secure?
Your personal data is used only in connection with your order and in accordance with our privacy policy.
My account
What are the benefits of creating an account on our store and how to recover a forgotten password?
Benefits: Creating an account on our store allows you to track your orders more easily, save your shipping and payment information for faster future purchases, and manage your personal preferences.
Recover a forgotten password:
- Click on “Login” at the top of our site page.
- Select “Forgot your password?”
- Enter the email address associated with your account.
- Follow the instructions sent by email to reset your password.
If you need further assistance, please do not hesitate to contact us at contact@clone-gallery.com .